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Questions and Support

Page 1 of 11
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Title Start Date
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Last Message ↓
  1. Jan

    NET-CTRL, NET-DATA

    Jan, Sep 5, 2021
    Replies:
    4
    Views:
    2,740
    Jian
    Feb 7, 2026
  2. Kangmin Kim

    error code 28 and 1

    Kangmin Kim, Jan 13, 2026
    Replies:
    0
    Views:
    297
    Kangmin Kim
    Jan 13, 2026
  3. Aazim

    Across won't show paired iphone

    Aazim, Dec 24, 2025
    Replies:
    0
    Views:
    440
    Aazim
    Dec 24, 2025
  4. Elias

    Error Code 5 after changing motherboard

    Elias, Dec 13, 2025
    Replies:
    1
    Views:
    457
    Seungjin Lee
    Dec 18, 2025
  5. KirillOnly1

    Mouse and Keyboard stopped working

    KirillOnly1, Nov 27, 2025
    Replies:
    1
    Views:
    546
    Elias
    Dec 13, 2025
  6. Jeremy Mancini

    Pairing Process failing - Error Code 7

    Jeremy Mancini, Feb 6, 2020 ... 2
    Replies:
    22
    Views:
    19,367
    Riccardo Ruggiero
    Dec 8, 2025
  7. soupalacourge

    Error Code 28

    soupalacourge, Nov 10, 2025
    Replies:
    5
    Views:
    792
    soupalacourge
    Nov 24, 2025
  8. kidhudi

    Installer problem

    kidhudi, Aug 7, 2025
    Replies:
    1
    Views:
    1,396
    Seungjin Lee
    Aug 7, 2025
  9. justme

    Across Operation loses connection after phone reboots

    justme, Apr 20, 2025
    Replies:
    1
    Views:
    4,385
    Seungjin Lee
    Apr 21, 2025
  10. Josh Cunningham

    Error Code: 28

    Josh Cunningham, Apr 16, 2025
    Replies:
    1
    Views:
    4,809
    Seungjin Lee
    Apr 16, 2025
  11. Taran

    Can't get cursor to go to computer

    Taran, Apr 8, 2025
    Replies:
    1
    Views:
    5,044
    Seungjin Lee
    Apr 9, 2025
  12. redkeys0

    pairing works but can't connect iphone

    redkeys0, Mar 28, 2025
    Replies:
    1
    Views:
    4,990
    Seungjin Lee
    Apr 2, 2025
  13. Ponechats

    Installation Incomplete

    Ponechats, Jan 29, 2025
    Replies:
    1
    Views:
    6,277
    Seungjin Lee
    Jan 29, 2025
  14. Mario

    How to run the Across pro (or type 2) trial version.

    Mario, Jan 12, 2025
    Replies:
    9
    Views:
    7,068
    Seungjin Lee
    Jan 13, 2025
  15. Kourtney Jones

    Issue with use over Network

    Kourtney Jones, Jan 9, 2025
    Replies:
    1
    Views:
    6,381
    Seungjin Lee
    Jan 9, 2025
  16. HiroMike

    Continually have to reactivate license

    HiroMike, Dec 18, 2024 ... 2
    Replies:
    29
    Views:
    14,656
    Seungjin Lee
    Jan 6, 2025
  17. Victor

    Mouse not working properly in client

    Victor, Dec 23, 2024
    Replies:
    1
    Views:
    6,442
    Seungjin Lee
    Dec 23, 2024
  18. lonlav

    Issues With Lockscreen Behaviour - Cursor Stuck In IPad

    lonlav, Dec 11, 2024
    Replies:
    3
    Views:
    6,754
    Seungjin Lee
    Dec 12, 2024
  19. Chipset

    What's the ideal Bluetooth chipset for Across Center?

    Chipset, Sep 23, 2024
    Replies:
    5
    Views:
    7,602
    Seungjin Lee
    Oct 5, 2024
  20. Daniele

    I successfully pair my client device but it's not listed in the paired device list

    Daniele, Oct 1, 2024
    Replies:
    2
    Views:
    6,898
    Daniele
    Oct 2, 2024
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